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How we work

Business model

Our business model is no secret: we live from selling professional services to our customers:

  • analysis – we help you to formulate what you need

  • development – we write the application you need

  • hosting – we offer different Linux hosting formulas according to your needs

  • hotline – we answer your questions about the software

  • maintenance – we help you to optimize your work and apply upgrades when you want them

  • training – we write end-user documentation and organize trainings

Concretely we have simple service level agreements. We usually recommend an all-in-one contract with a yearly or monthly membership fee.

We usually work remotely, but sometimes organize an on-site worker for short periods.

The Lino framework is our flagship product. It’s our product in the meaning that we are its author. But please don’t say that we “sell” Lino to our customers! That would be offending because Lino is Free Software.

Free Software

Unlike proprietary software owners we don’t use our copyright for preventing anybody from using our software.

Every motivated IT student in the world could install a Lino production site for you, and you would pay the student, and we would not ask any cent for your right to use Lino.

We don’t sell software and we don’t sell licenses. What we sell are our services.

As the copyright holder of the Lino framework, we care for our software and continuously improve its quality. We want it to become widely known. We want our software to remain free to use, study, share and modify for everybody forever.

Being Free Software doesn’t mean that one can do anything with Lino. For example above-mentioned IT student may not make you believe you that they wrote the software. We would defend Lino against misuse, defamation and plagiarism.

Synodal

Our way of collaborating with our customers is inspired by a method we call Synodal Software Development.

This method works best when

  • you want a customized database application that satisfies your specific needs

  • you want to participate in analysis and testing using a lean and agile approach.

  • you want a solution that is both stable and maintainable

  • you want to remain the sovereign owner of your investment

  • you want to continue using our software even when our collaboration ends

  • you want to improve the quality of our work and share the result with others

Our strategy is to grow in a gentle and organic way. We grow because Lino grows, not because we want to be big.

Tempting conditions

  • Free evaluation phase: we set up your individual evaluation site with your protected data for up to 3 months. All our services are free during the evaluation phase.

  • No obligation to buy: You can stop your evaluation phase at any moment and delete all your data.